[CentOS] Red Hat commercial support for CentOS/Fedora

Connie Sieh csieh at fnal.gov
Thu Dec 17 16:03:41 UTC 2009

On Wed, 16 Dec 2009, Brian Mathis wrote:

> On Wed, Dec 16, 2009 at 5:34 PM, Connie Sieh <csieh at fnal.gov> wrote:
>> On Wed, 16 Dec 2009, Ron Blizzard wrote:
>>> On Sat, Dec 12, 2009 at 1:10 AM, Rogelio <scubacuda at gmail.com> wrote:
>>>> Someone told me that if you have a CentOS or Fedora server, you can pay a
>>>> Red Hat yearly fee and get them to support it (because the environments are
>>>> so similar).
>>>> Can anyone here substantiate this claim?
>>> No support from Red Hat, as Robert Heller explained, but OpenLogic has
>>> recently announced commercial support for CentOS
>>> http://www.h-online.com/open/news/item/OpenLogic-offers-CentOS-Linux-support-for-enterprises-873790.html
>> But if you want to pay for support for CentOS why not just pay RedHat for
>> RHEL .
>> -Connie Sieh
> You might have a bunch of servers already installed with CentOS that
> you need support on, or you might need some consulting on one problem
> without wanting to pay for yearly subscriptions and license fees.

Note that RedHat does not charge for license fees for RHEL.  All you have 
to pay for is the yearly subscription.

Consulting is consulting and is not support.

CentOS is dependent on RedHat.  If money is to be spend on a support 
contract then just use RHEL and give the money to RedHat.

If you need consulting then contract for a consultant.

-Connie Sieh
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