I think the response from Geoff below is excellent. Its honest, to the point, and understandable. On Mon, Jun 22, 2009 at 4:15 AM, Geoff Galitz<geoff at galitz.org> wrote: > I (amicably) object to the "currently unavailable" phrase. As has been > mentioned support is available. I would suggest the following change: > > -------------------------------------------------------------------- > Currently the Centos Project cannot endorse any specific support offering > and does not directly offer commercial support. Support is available from > third party consultants and firms. > > Volunteer support is available via IRC (channel #centos), Centos mailing > lists and the Centos forums. > --------------------------------------------------------------------- > > I would avoid making any promises like "we are working on a support program" > or "working on an endorsement program" simply because there is no telling > when such a program would get rolled out. Keeping people waiting around for > a long time is not so good for the Centos image. > > FWIW, I think we should lighten up on the original poster. He asked a simple > question, he got an answer. There's no need to beat up on each other... it > is not constructive.