[CentOS] link to "commercial support" page isn't really helpful

Tue Jun 23 07:31:20 UTC 2009
Sorin Srbu <sorin.srbu at orgfarm.uu.se>

>-----Original Message-----
>From: centos-bounces at centos.org [mailto:centos-bounces at centos.org] On Behalf
>Of Michael Semcheski
>Sent: Monday, June 22, 2009 10:57 PM
>To: CentOS mailing list
>Subject: Re: [CentOS] link to "commercial support" page isn't really helpful
>
>On Mon, Jun 22, 2009 at 4:15 AM, Geoff Galitz<geoff at galitz.org> wrote:
>> I (amicably) object to the "currently unavailable" phrase.  As has been
>> mentioned support is available.  I would suggest the following change:
>>
>> --------------------------------------------------------------------
>> Currently the Centos Project cannot endorse any specific support offering
>> and does not directly offer commercial support.  Support is available from
>> third party consultants and firms.
>>
>> Volunteer support is available via IRC (channel #centos), Centos mailing
>> lists and the Centos forums.
>> ---------------------------------------------------------------------
>
>I think the response from Geoff below is excellent.  Its honest, to
>the point, and understandable.

With risk of splitting hairs, I'd rather use the phrasing "Community support 
is available..." instead of "Volunteer support...". Again, it's the touchy 
feely stuff that makes or breaks.
-- 
/Sorin
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