We have had good luck with Mantis: http://www.mantisbt.org/ KC On Sun, Mar 29, 2009 at 2:45 AM, Dhaval Thakar <dhaval.thakar at networthdirect.com> wrote: > Hi, > > I need to implement trouble tracking system, > we have 250 users in one premise & 3 desktop support technicians. > > I need to implement trouble ticket system, where user will enter their > application / other issues. Mail will be sent to technician available on > duty. > trouble ticket will be provided to user & will be given close stat once > resolved. > > Kindly suggest me one such application based on open source. > -- > > > > Regards > Dhaval Thakar > http://dhavalthakar.blogspot.com/ > _______________________________________________ > CentOS mailing list > CentOS at centos.org > http://lists.centos.org/mailman/listinfo/centos >