I am a digest subscriber, so the favour of a direct copy of any replies is requested. Our firm uses SquirrelMail (SM) for email and we have a client who has begun sending us email documents that SM cannot open. This is a MicroSoft Outlook artifact and I suspect it is tied to the XML used in the message composition. The problem for us is that the result of opening such an email with SM is that it displays nothing. The To, From, Subject, and message body all all missing and no attachments are found. If we use Thunderbird then we can see the original message and its attachments; and that is what we are using in the meantime to get around this problem. However, it would be far more convenient if we could use some way of dealing with this message format from within SM. Has anyone here run into this situation? How did you handle it? Is there a SquirrelMail solution or must we change email programs just to deal with this correspondent? I have done the Google thing and have not turned up anything of use. Perhaps I am using the wrong words. Sincerely, -- *** E-Mail is NOT a SECURE channel *** James B. Byrne mailto:ByrneJB at Harte-Lyne.ca Harte & Lyne Limited http://www.harte-lyne.ca 9 Brockley Drive vox: +1 905 561 1241 Hamilton, Ontario fax: +1 905 561 0757 Canada L8E 3C3