On Mon, November 2, 2009 2:06 pm, James B. Byrne wrote: > I am a digest subscriber, so the favour of a direct copy of any > replies is requested. > > > Our firm uses SquirrelMail (SM) for email and we have a client who > has begun sending us email documents that SM cannot open. This is a > MicroSoft Outlook artifact and I suspect it is tied to the XML used > in the message composition. The problem for us is that the result > of opening such an email with SM is that it displays nothing. The > To, From, Subject, and message body all all missing and no > attachments are found. > > If we use Thunderbird then we can see the original message and its > attachments; and that is what we are using in the meantime to get > around this problem. However, it would be far more convenient if we > could use some way of dealing with this message format from within > SM. > > Has anyone here run into this situation? How did you handle it? Is > there a SquirrelMail solution or must we change email programs just > to deal with this correspondent? > > I have done the Google thing and have not turned up anything of use. > Perhaps I am using the wrong words. > > Sincerely, > We have ran into this before I believe. Its been awhile. Have you tried viewing the message as plain text or html? Bo