[CentOS] [OT] would any of you recommend a ticketing system?

Tue Jul 19 16:49:27 UTC 2011
David Lemcoe <forum at lemcoe.com>

osTicket is pretty sweet.

On Tue, Jul 19, 2011 at 10:33 AM, Adam Wead <amsterdamos at gmail.com> wrote:

> I'd recommend Jira:
>
> http://www.atlassian.com/software/jira/
>
> We use it primarily for software projects and bug tracking, but it can
> easily be configured as a helpdesk application, and still be used for other
> things.  Very configurable, easy to setup and maintain and they have reduced
> pricing for non-profits and government institutions.  I'm not sure about HR
> applications, though.
>
> ____________________________________________
> Adam Wead
> Systems and Digital Collections Librarian
> Rock and Roll Hall of Fame and Museum
>
>
>
> On Tue, Jul 19, 2011 at 10:22 AM, Robert Heller <heller at deepsoft.com>wrote:
>
>> At Tue, 19 Jul 2011 12:32:50 +0100 CentOS mailing list <centos at centos.org>
>> wrote:
>>
>> >
>> > Hi all, sorry for being OT but would any of you recommend a ticketing
>> system?
>> > We'd like something pretty comprehensive to cover helpdesk and HR stuff
>> as
>> > well as software bugs/requests. There seems to be a million variations
>> > out there.
>>
>>
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