[CentOS] Adding the [SOLVED] Tag to break threads -- multiple factors

[Steve Clark]

On 07/29/2011 07:48 AM, Thomas Harold wrote:
> On 7/28/2011 5:01 PM, Spiro Harvey wrote:
>>> the thing is that not all mail clients will set the in-reply-to
>>> headers, whuch is why clients like thunderbird, evolution and mutt
>>> will use the subject line as well to thread messages.
>> Apple Mail does that too and it makes the threading unusable IMO.
>>
>> If the clients are too dumb to adhere to a convention, I don't believe
>> it's our job to baby them.
>>
>> Personally, I like the idea of the [SOLVED] tags because they can
>> indicate when help is no longer needed.
>>
>> However, I also like the way the Sun Managers list does (did? it's been
>> many years since I used it), but they basically said, post a question,
>> work it out, then post a new SOLVED thread outlining the solution.
>>
>> While that would probably be a bit too formal for this list, it was a
>> fantastic way of learning things. And having the solved thread made
>> searching through archives way easier. Find a problem related to yours,
>> then look for the SOLVED post. If you needed more detail, you went back
>> to the main thread and read all the posts to see how they came to that
>> conclusion.
> Heck, I'd settle for people coming back to a "problem / issue" thread
> and updating on how or what the actual problem was or what they did to
> get the thing to work properly.
>
> So often you'll see a thread talking about trying X, Y&  Z, then the
> person having the problem never responds back as to whether X, Y or Z
> worked.  Which is especially troublesome a year or two later when you're
> digging through threads in GMane trying to find a solution to a
> particular issue.
>
> (Pet peeve of the day -- dead end threads on mail lists.)
>
+100

-- 
Stephen Clark
*NetWolves*
Sr. Software Engineer III
Phone: 813-579-3200
Fax: 813-882-0209
Email: steve.clark at netwolves.com
http://www.netwolves.com
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