The Redhat guys are normally responding very well to bug reports from Centos users. They don't seem to differentiate. Using bugs.centos.org seems quite pointless. I normally just use https://bugzilla.redhat.com/. On 30 July 2015 at 13:12, Johnny Hughes <johnny at centos.org> wrote: > On 07/30/2015 03:37 AM, Stijn De Weirdt wrote: > > hi all, > > > > i have a general question (a bit surprised ti's not on the centos faq): > > > > we found a bug in a package in a centos install, and we are wondering > > what the best approach is to get TUV to fix it (and release an update), > > so it gets fixed in centos rebuild and thus on our nodes. or at the very > > least to get it on their todo list ;) > > > > bugs.centos.org seems an obvious candidate to get them reported via > > centos to TUV, but as centos doesn't modify the sources, i'm wondering > > if it is the correct way. > > > > so is there a way to funnel these through bugs.centos.org to TUV, or > > should we get our own (minimal?) support contract with RedHat. if it's > > the latter, any tips what contract to choose? (money isn't really the > > issue if we don't have to register all our centos nodes (and i wouldn't > > mind having access to the KBs if that came with the contract ;)) > > > > > > stijn > > > > the bug is https://bugzilla.redhat.com/show_bug.cgi?id=1248003 (i > > consider it a bug and not a feature since it used to work with EL6, and > > people upgrading might run into this; but i guess it's all semantics ;) > > This is a good question. > > bugs.centos.org is out there for the CentOS Community to use to report > issues they find ... and for the Community to find and fix issues that > are reported. > > The CentOS team will only fix issues that we "introduce" with some > change we make. We will not fix issues that are also in RHEL until > those issues are fixed there and released in source code that we then get. > > What this means is, we need the CentOS community to look at > bugs.centos.org and to see if they can validate all bugs. We also need > members of the community who might also have RHEL subscriptions to see > if those bugs also exist in RHEL. If they do exist in RHEL, then an > upstream bug should be filed there. > > In fact, we are looking to start a program to do this ... called CentOS > Bug Wranglers. > > Bugs are only going to be fixed if they are reported to Red Hat (again, > unless we somehow introduced them only into CentOS Linux). > > People don't need to wait for the formal program to begin though .. > anyone who wants to make CentOS better can look though and validate bugs > and report ones that also exist in RHEL to Red Hat. Anyone can create > an account on bugs.centos.org and the Red Hat bugzilla. The only way we > are going to get things fixed is to work on it as a community. > > > > _______________________________________________ > CentOS mailing list > CentOS at centos.org > http://lists.centos.org/mailman/listinfo/centos > >