[CentOS] hplip problems - configure: error: "cannot find libjpeg support"

Thu Mar 12 15:59:04 UTC 2009
Roger Wells <ROGER.K.WELLS at saic.com>

Anne Wilson wrote:
> On Thursday 12 March 2009 14:45:27 Roger Wells wrote:
>> I actually did install the home printer last night (Photosmart C6180).
>> "hp-setup' ran fine, discovered the printer and installed it just as it
>> did for the LJ4350 (it didn't find the correct PPD file but...).
>> The good news is that even though hp-toolbox won't run the Centos
>> Scanner Tool works.
>> It discovered the scanner correctly and I was able to operate with it as
>> expected.  The scanner is also available within appropriate applications
>> such as OpenOffice and the Gimp.
>> So maybe we don't need hp-toolbox so much after all.
> Glad you got it working, Roger.  I knew I wouldn't have time to have another 
> go at this until tomorrow.  So did you use the 3.9.2 version?  Anything to 
> report about the actual installation?
yes the hplip version is 3.9.2.   First I removed the installed version 
which was 1.6.7, I think.  Then I followed the
directions at:


This went well but the "hp-check" near the end indicated two or three 
errors that would show up at run-time were
present.  These are some of what we have been discussing in this thread 
and are apparently the ones that will prevent
"hp-toolbox" from running.  They do not apparently affect "hp-setup".
Run hp-setup as root (the only way) and it should find your printers.  
For each of mine a warning was issued:

error: No PPD found for model laserjet_4350. Trying old algorithm...

In the case of the C6180 this resulted in all printing going to 4x6 inch 
pages to a printer that only had photograph
page size options.  When offered to search for PPD files during 
installation you can take that route and search
in /usr/share/ppd/HP for a more appropriate driver.  Why "hp-setup" 
doesn't find drivers there I don't know. 
I had to select the one with the ".gz" extension to avoid an error about 
a missing "foomatic-rip-hplip" something
or other.  You can apparently do this "PPD" changeover after installation.

I did that with the C6180.  If it still insists on printing in a 4x6 
format I will report back.

As I said earlier the Centos 5.2 Scanner Tool seems to work just fine.


> Anne
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Roger Wells, P.E.
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Newport, RI 02840
401-847-4210 (voice)
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roger.k.wells at saic.com