Karanbir Singh wrote:
John Summerfield wrote:
It seems to me that the word "issue" is frequently used when someone doesn't wish to acknowledge a bug, outage or other problem or deficiency exists with their product or service.
The reason why we prefer to think of it as being an issue tracker rather than a bug tracker is because we use the bugs.centos.org setup for things other than bugs as well.
eg. We often ask for good and bad feedback on packages in the testing repositories on the "issue tracker". We might also register an issue at bugs.centos.org and actually report it elsewhere where the bug really exists and use the bugs.centos.org ticket as just that - an issue tracker. There have also often been many situations where we've tracked specific driver issues ( some bugs, mostly just user issues ) there as well.
I suppose most organisations have a support system, a bug tracker, a contact and knowledge base setup. We just have the mailing lists and the issue tracker :)
I'll try to remember that in CentOS, "issue" usually means "bug" or "problem:-)" I found myself wondering what on earth Johnny was talking about a few moments ago.
I have learned a fairly liberal interpretation of "bug," which can reasonably include documentation problems (including absence and lack of clarity) and suggestions for improvement. And design and even specification errors: it seems to me the fact that mkisofs can modify its source tree is a bug even though this behaviour is documented.