On 09/14/2012 01:27 AM, John R. Dennison wrote:
On Fri, Sep 14, 2012 at 12:50:15AM +0300, Manuel Wolfshant wrote:
I beg to differ here. As long as we clearly specify that we just SHIP the release rpm for users' convenience but not ENDORSE and that ALL support is to be taken from EPEL, I am sure that people will understand. A polite "please ask for help in #epel or on the epel mailing list" will definitely be all that is needed.
Does a pony come with that?
Nope.
People will want support from centos via irc and mailing list.
And I am VERY good in telling people "We do not support that here but you can ask at ..." in a polite way ( if I want to ) or in a rude way ( also if I want to )
You should really know that by now :)
I do. I already have 12 years of supporting crap from users
People are an entitled lot these days.
Wrong. People THINK that they are entitled. Sometime they are right, sometime they are wrong.