Hi guys.
Where should bug reports go to theses days?
I've been using Redhat's Jira for a while and inasmuch I can file against Centos, when I go RHEL and -> Centos as a product I get a pop-on windows but no matter how I fiddle with it, when I click _Create_ that pop-up only flashes, no errors nor warnings, but won't create a BZ.
It that an incorrect way/place or something else is at play there or perhaps Jira suffers from some issues - would anybody know? thanks, L.
On 03/12/2023 11:29, lejeczek via CentOS-devel wrote:
The links were updated on the wiki in the past (now archived but info is still valid) to point to Jira and how to report :
https://wiki.centos.org/ReportBugs.html
On 04/12/2023 08:32, Fabian Arrotin wrote:
I did that bur from main Jira page - there, trying to submit in RHEL in Centos 9 I experienced what I described above. Going with the link to Centos 9 from the link in "wiki" I get:
Access Denied You don't have permission to access "http://issues.redhat.com/secure/CreateIssueDetails.jspa" on this server.
Reference #xxxxx
What is going on there over at Redhat? I've been doing Bugzilla for ten or so years and in Jira today I can do in Centos "product" do bug submissions. Is some license now needed for bug-submitting in Redhat "project"?
thanks, L.
I just opened a test bug clicking on the CentOS 9 link in the wiki and using a non-RedHat employee account. If you are still having an issue can you send the exact input you are trying?
Admittedly I put in the bare minimum of a title, a randomly selected component, and then made a note in the template in the description that this was a test and could be closed.
Thanks
*Amy Marrich*
She/Her/Hers
Principal Technical Marketing Manager - Cloud Platforms
Red Hat, Inc https://www.redhat.com/
amy@redhat.com
Mobile: 954-818-0514
Slack: amarrich
IRC: spotz https://www.redhat.com/
On Mon, Dec 4, 2023 at 7:20 AM lejeczek via CentOS-devel < centos-devel@centos.org> wrote:
On 04/12/2023 14:38, Amy Marrich wrote:
Access Denied You don't have permission to access "http://issues.redhat.com/secure/CreateIssueDetails.jspa" on this server.
Reference #18.9c361060.1701708357.afc3e857
The link from the wiki is:
https://issues.redhat.com/secure/CreateIssueDetails!init.jspa?pid=12332745&a...
Did you use this link? When I do it I'm asked to login first.
Regards, Simon
On 04/12/2023 14:38, Amy Marrich wrote:
Nope, like I said, I can submit in CentOS "product" directly, but in RHEL I cannot. When I wanted to send a request/report about it directly to Redhat - for emailing help@ seems was removed as way of communication - portal says I have no access/agreement or some such thing.
I refused to agree with those claiming that Redhat as a company is deteriorating in front of everybody's eyes so I continued to use Centos, but will have to re-think my stance on it.