Hello,
Let me briefly re-introduce my self. I work on ABRT and I was involved in the integration of ABRT with CentOS Bug Tracker.
I want to let you know that we are re-working ABRT reporting workflow in order to reduce the number of opened bug reports. Our current mission is to encourage users to open "full bug report" (i.e. issue in CentOS Bug Tracker) only if they want to participate in bug resolving process and submit anonymous crash statics [1][2] otherwise.
We are going to let users choose from reporting options similar the following ones:
* [Submit anonymous crash details] - [I do not want to participate in bug resolution process] * [Enter new bug report] - [I want to help to fix this bug and I need to have it fixed as soon as possible]
These changes should land in CentOS 7 too.
Ideas and suggestions are more than welcome.
Best regards, Jakub
1: https://github.com/abrt/faf/wiki/uReport 2: https://retrace.fedoraproject.org/faf/summary/?opsysreleases=71
On 07/01/16 13:57, Jakub Filak wrote:
Hello,
Let me briefly re-introduce my self. I work on ABRT and I was involved in the integration of ABRT with CentOS Bug Tracker.
I want to let you know that we are re-working ABRT reporting workflow in order to reduce the number of opened bug reports. Our current mission is to encourage users to open "full bug report" (i.e. issue in CentOS Bug Tracker) only if they want to participate in bug resolving process and submit anonymous crash statics [1][2] otherwise.
We are going to let users choose from reporting options similar the following ones:
- [Submit anonymous crash details] - [I do not want to participate in bug resolution process]
- [Enter new bug report] - [I want to help to fix this bug and I need to have it fixed as soon as possible]
These changes should land in CentOS 7 too.
Sounds good
will this need any changes on the mantis side as well ? iirc, we carry a patch there to facilitate the reporting. I suspect that is going to stay for now.
On 01/07/2016 03:15 PM, Karanbir Singh wrote:
On 07/01/16 13:57, Jakub Filak wrote:
Hello,
Let me briefly re-introduce my self. I work on ABRT and I was involved in the integration of ABRT with CentOS Bug Tracker.
I want to let you know that we are re-working ABRT reporting workflow in order to reduce the number of opened bug reports. Our current mission is to encourage users to open "full bug report" (i.e. issue in CentOS Bug Tracker) only if they want to participate in bug resolving process and submit anonymous crash statics [1][2] otherwise.
We are going to let users choose from reporting options similar the following ones:
- [Submit anonymous crash details] - [I do not want to participate in bug resolution process]
- [Enter new bug report] - [I want to help to fix this bug and I need to have it fixed as soon as possible]
These changes should land in CentOS 7 too.
Sounds good
will this need any changes on the mantis side as well ? iirc, we carry a patch there to facilitate the reporting. I suspect that is going to stay for now.
No changes on the mantis side will be needed.
The patch was merged into the upstream, so it won't be needed once you upgrade your instance (mhabrnal knows details).
Jakub
Following up the reporting work-flow changes, I have the following question:
Shall ABRT offer reporting to bugs.centos.org by default or should it be an optional feature that can be enabled by installing a new package?
If we drop the dependency on libreport-centos from, the only available reporting destination will ABRT server (anonymous crash details).
Regards, Jakub
On 01/07/2016 02:57 PM, Jakub Filak wrote:
Hello,
Let me briefly re-introduce my self. I work on ABRT and I was involved in the integration of ABRT with CentOS Bug Tracker.
I want to let you know that we are re-working ABRT reporting workflow in order to reduce the number of opened bug reports. Our current mission is to encourage users to open "full bug report" (i.e. issue in CentOS Bug Tracker) only if they want to participate in bug resolving process and submit anonymous crash statics [1][2] otherwise.
We are going to let users choose from reporting options similar the following ones:
- [Submit anonymous crash details] - [I do not want to participate in bug resolution process]
- [Enter new bug report] - [I want to help to fix this bug and I need to have it fixed as soon as possible]
These changes should land in CentOS 7 too.
Ideas and suggestions are more than welcome.
Best regards, Jakub
1: https://github.com/abrt/faf/wiki/uReport 2: https://retrace.fedoraproject.org/faf/summary/?opsysreleases=71 _______________________________________________ CentOS-devel mailing list CentOS-devel@centos.org https://lists.centos.org/mailman/listinfo/centos-devel
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Jakub Filak -
Karanbir Singh